American Airlines flight attendant union files grievance over first class turndown service…

Sounds like most here have no idea what they are talking about. All those of you who like to bash unions for any reason might as well quite down. Does anyone here or has anyone here ever been a FA? Do you know anything about what they do other than when you see them? Some here have gone as far as figure the time involved to turndown the bedding. The cry babies are those whining that the FA's are, in their view, lazy. I get really tired of those who are experts about other peoples work load when they know nothing about it. So until you do their job and know what your talking about....Shut up.

It's sad that it comes to this level of ridiculousness. In terms of filing a grievance about delivering a product/service that the company mandates, a question needs to be asked..."Since when is the employer/employee relationship a democracy?" The company is not asking the FAs to handle caustic or flammable materials or risk their lives in any way...we are talking about a blanket and a pillow. For the money I (ok, my company) spend on my overseas travel, there is an expectation of ever-increasing levels of service in first and biz class. To other commenters' points, I too make the choice to fly non-US carriers when possible and have gotten my colleagues to do the same. A lot of revenue from my company has gone into SQ and OZ coffers instead of UA (I don't fly any oneworld carrier to Asia from the US) since we have experienced true excellence in service and comfort...usually at a lower cost, btw.

funny all there people bash unions, but does anyone here want to work as a FA. what a crappy job, one that use to be nice but now is more like an employee with a bus service. sure ticket costs have gone up but wages have actually gone down, way down the adj for inflation in the past 40 years in this industry. oh and don't you think that wage stagnation and deflation has contributed to the attitude and quality of the workforce?

At the risk of jumping into a union vs management thread, I actually read the grievance differently. The issue is whether the new turn-down service violates the terms of the 777 agreement between the company and the employees. That agreement was presumably signed by both parties. I haven't seen the agreement, but if the flight attendants feel it has been violated by the actions of their employer, they have every right to pursue their options. An agreement solely exists because the parties agree to it. Lucky may be right - that this is really "no big deal" for flight attendants. But my guess is that it's another poorly managed policy implementation in a pretty long line of them. Unions make bad decisions, but by any objective standard, American's management's over the past couple of decades has been significantly worse.

If every single passenger on the upper deck of an A380 ( all first class and business class) passengers on Emirates is given a turn down service, I fail so see how a few F class pax on a 777 is a safety issue. What a load of crap!