Aeroplan Blocking Lufthansa First Class Award Space?

While you can mark this story as “developing,” it appears as if Air Canada’s Aeroplan program is blocking some transatlantic Lufthansa first class award space.

For example, both the ANA and United websites show Lufthansa first class award space between Detroit and Frankfurt every single day for the next week:

Lufthansa-First-Class-Availability
ANA website

Lufthansa-Award-Space4
United website

However, Aeroplan’s website doesn’t show any first class award space on any of those flights for the entire week:

Lufthansa-Award-Space3
Aeroplan website

Displayed another way, here are the dates that Award Nexus shows Lufthansa first class award space when pulling space from the ANA website:

Lufthansa-Award-Space2

While here are the dates (or lack thereof) they show Lufthansa first class award space when pulling from the Aeroplan website:

Lufthansa-Award-Space1

I called Aeroplan and they didn’t see the space by phone either, so it’s not just a website glitch.

I then had a look at non-transatlantic routes, and interestingly Aeroplan’s website seems to accurately display first class award space for flights to Asia, the Middle East, India, etc.

After doing some more digging I also noticed Aeroplan isn’t actually blocking all transatlantic Lufthansa first class award space. For example, between Boston and Frankfurt, ANA shows first class award space on October 24, 26, 28, and 29, while Aeroplan only shows space on October 26 and 28.

I’ve sent a request to Aeroplan for clarification, so will report back as soon as I hear from them. Ultimately redeeming Aeroplan miles for Lufthansa first class wasn’t a great value to begin with given that they impose fuel surcharges for redemptions on Lufthansa. That being said, if this is indeed intentional blocking and not a glitch then I think Lufthansa first class awards may be on the way out soon, much like what’s happening with Swiss.

US Airways already completely blocks Lufthansa first class awards. First they started blocking transatlantic first class awards on Lufthansa, and later they started blocking all Lufthansa first class flights.

I’ll update when I know more!

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lucky OMAAT

@ Eager Traveler -- I would guess they added that just to manage expectations, since Swiss hasn't released first class award space to partner airlines for quite a while now.

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Eager Traveler Guest

Just noticed tonight this on Aeroplan's new reward chart " SWISS First Class is not available for reward travel."

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Raf Guest

For the record we tried 4 LCC agents, all said something about how people were complaining that they're not having luck on lufthansa.

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Raf Guest

@lucky, yes. unfortunately for my buddy. Had to push him one day back and route him via YYZ on AC. I think it's a better routing to get to thailand (both connect to TG from CDG) but we lost a day of his trip as a result. I'll be checking inventory close in to see if i can improve the route...

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daniellam Guest

@janyyc When calling Aeroplan, perhaps it might help to give the agent the departure time of the LH flight you want? I think they have the ability to specify time of day in their availability request (which is suspiciously missing in their consumer web based interface).

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