Do Hyatt Lifetime Globalist Members Get Special On-Property Treatment?

OMAAT reader Mike asked me a question about my experience with being a lifetime World of Hyatt Globalist member, and in particular, whether there’s any difference in treatment compared to being a “standard” Globalist member. He’ll be earning the status soon, and is curious if he can expect a difference in terms of his on-property treatment.

On paper, lifetime Globalist doesn’t come with special treatment

I’d argue that World of Hyatt Globalist is the most useful hotel elite status. The program also offers lifetime Globalist status for those who rack up one million base points, equivalent to $200,000 in spending.

What’s nice about lifetime Globalist status isn’t just that you can maintain the status for your whole life without requalifying, but also that you receive annual bonus rewards, even without any qualifying activity.

Specifically, thanks to the Milestone Rewards program, lifetime Globalist members annually receive four suite upgrade awards, five Guest of Honor awards, and a Category 1-7 free night award. Best of all, this stacks, so if you’re a lifetime Globalist and you actually qualify for the status through elite nights or base points, you can double dip on those perks.

But what about special treatment on-property? On paper, lifetime Globalists are the same as Globalists, which is to say that they aren’t promised any additional on-property recognition. Is that the reality, though?

My experience with lifetime Globalist status recognition

I earned lifetime Globalist status a few years ago, and I was curious to see how my on-property treatment would change. Prior to earning the status, I had been reading about the experiences of others online. Reports were mixed as to the extent to which lifetime Globalist members receive different treatment than “standard” Globalist members.

I wasn’t expecting much difference, but I have to say, I’ve noticed a subtle but (fairly) consistent difference in treatment. The first thing to understand is that lifetime Globalist shows as a different status tier in Hyatt’s system, and on folios — rather than the “GLOB” code for Globalists, there’s the “LGLO” code for lifetime Globalists.

It’s interesting to note that on-property, I’m almost always recognized specifically as a lifetime Globalist member, whether it’s at check-in, or even at breakfast, based on the sheet with guest information.

So, how has that impacted on-property treatment? Obviously it’s hard to know anything for sure, since there are so many factors that determine upgrades, treatment, etc. That being said, here’s what I’ve generally noticed:

• I get better and more consistent suite upgrades as a lifetime Globalist member than I did as a Globalist member
• It definitely feels like lifetime Globalist members are at the top of the totem pole for upgrades (well, behind Courtesy Card members, but that’s super rare), and I even find that I’m often upgraded to one level above a standard suite, so I’m doing much better than I did as a “standard” Globalist member
• I’ve noticed an improvement in terms of the quality of welcome amenities, and I’ve also noticed it’s more common for the front office manager or even general manager to greet me, when that wasn’t necessarily previously the case (not something I particularly care about, but…)

Admittedly, the usual caveats apply. Within the United States, I can’t say that I find the treatment to be that differentiated, but then again, I don’t actually stay at US Hyatt properties all that much. Meanwhile the further from the United States you travel, the better the treatment is, generally. For what it’s worth, I also tend to stay at premium or luxury brands, and they often have better elite recognition).

Room upgrades are to some extent a zero sum game, since there are lots of people eligible for them, and only so many available rooms. So being a lifetime Globalist member definitely helps there. I’m curious if that just comes down to the front office staff manually upgrading people, or if Hyatt has some automated system that prioritizes upgrades.

So regarding the question, yes, when you earn lifetime Globalist, you should look forward not just to stress-free status requalification, but also to better soft treatment, at least on balance. You might not notice it with every stay, but over time, it definitely becomes noticeable.

Bottom line

I’ve now had lifetime World of Hyatt Globalist status for a few years, and I’ve found it to be super useful. Not only is it great to maintain status without any qualifying activity, but you also get extra Milestone Rewards perks just on account of the status.

What I’ve found to be most interesting is observing how soft treatment has changed on account of lifetime status. I definitely notice that upgrades, welcome amenities, and greetings, are all a little bit better than before. Of course it won’t always be the case, but on balance, I do find the status to make a difference. Anyway, that’s my experience, at least.

If you’re a lifetime Globalist member, what has your experience been?