As far as I’m concerned, JetBlue has the best Wi-Fi product offering of any airline out there, with their Fly-Fi service. JetBlue offers free Wi-Fi for all passengers, no strings attached.
JetBlue has been working on progressively installing Wi-Fi throughout their fleet, a project which they started in December 2013. That project is finally complete, as JetBlue now offers Wi-Fi on all of their planes. This includes their fleet of 227 Airbus A320, Airbus A321, and Embraer 190 aircraft. They claim they’re “the only airline with free, high-speed Wi-Fi at every seat.”
What also makes JetBlue’s Wi-Fi offering unique is that it’s now available gate-to-gate. Unlike other airlines, you don’t have to wait until you reach a certain altitude before the service is activated. Per JetBlue’s press release:
JetBlue continues to set its experience ahead of other airlines by becoming the first in the U.S. to offer gate-to-gate internet connectivity on every aircraft. Gate-to-gate Fly-Fi eliminates the need to wait until reaching cruising altitude to get connected. Instead, customers can email, surf, stream, tweet and shop from the moment they board until they reach the arrival gate.
Kudos to JetBlue on getting the best Wi-Fi service offered by any U.S. carrier on all their planes!
I'm curious, does the Gate-to-Gate service perform well? Understand it uses satellite technology, and all those turning at taxi, and banking at take-off can affect performance.
It is crazy that JetBlue has faster free wifi than paid wifi Gogo wifi on other carriers. Jetblue has some of the best perks now:
Best legroom in regular coach
Best wifi
Best free snacks
Best boarding process
Some of the best elite perks
Very cool to see this. Assuming their wi-fi works well I would this this is something that provides increased customer satisfaction and not much increased cost.
The question I always ask though - will passengers pay for JetBlue and better wifi, free tv, better snacks, better service? Or will they continue to book Frontier and Spirit to save $5?
Very cool to see this. Assuming their wi-fi works well I would this this is something that provides increased customer satisfaction and not much increased cost.
The question I always ask though - will passengers pay for JetBlue and their free wifi, free tv, better snacks, better service? Or will they continue to book Frontier and Spirit to save $5?
I've noticed this- they were adding it on their Embraers (weirdly, their Mint a321t's were the last to have it) and loved it. FlyFi is definitely a killer feature on JetBlue.
Also, looks like they got rid of the FlyFi+ plan on my last few flights- just the free option.
Kudos to B6. It's a shame that Jetblue isn't part of an alliance or offer any type of real international service (outside of Caribbean and Central America), because their onboard product offerings are so much better than all other legacies in North America. Always happy to fly them, but don't do it consistently due to route network limitations.
I do have to say although I travel very frequently I don't often book jet blue. I'm just no a general fan. However I was blown away by a recent e Perrin EI had with them. A flight I took with them was diverted to Albany due to weather - they should never have taken off from Florida. I had to scramble to get a taxi to Amtrak for the three hour trek to MANHATTAN....
I do have to say although I travel very frequently I don't often book jet blue. I'm just no a general fan. However I was blown away by a recent e Perrin EI had with them. A flight I took with them was diverted to Albany due to weather - they should never have taken off from Florida. I had to scramble to get a taxi to Amtrak for the three hour trek to MANHATTAN. JetBlue gave all passengers $209, plus paid for my taxi AND my Amtrak ticket to NYC. I could only imagine the small bag of peanuts Delta would have given me.