Check out this bizarre story about a Lufthansa passenger that claims he received bad service from a flight attendant.
Maybe I’m reading this wrong, but it sounds like the flight attendant went above and beyond at the beginning. She saved him a non-vegetarian meal for the second meal service (which I assume she didn’t have to do), yet being the stubborn passenger he was he refused it. I’m guessing the flight attendant really was “mocking” him to a certain extent on the second flight, although I doubt it was anywhere near humiliating.
I’m not totally sure I understand the beginning of the story, though:
BANGALORE: Rubbing guests the wrong way can cost airlines dear. Recently, Lufthansa had to pay Rs 10,000 to city-based industrialist Ronald Pinto, because the air-hostess not only refused his choice of non-veg food, but was also rude.
Rs 10,000 is under $200USD. How is that “costing the airline dearly?”
I don’t know, this sound like a typical experience on a US carrier to me. The fact that a passenger would try to sue and an airline would have to pay for this amazes me.