Hilton Steps In After Sheraton Refuses To Host Gay Wedding

Well played, Hilton…

Sheraton “Not Specialized” To Carry Out Gay Wedding

Josh Rimer, who is a vlogger and Mr. Gay Canada 2019, shared his experience with trying to lock in a wedding venue in a recent vlog.

He and his fiancé, Heath, who live in Vancouver, planned on having their wedding in Puerto Vallarta, Mexico, and had reached out to the Sheraton Buganvilias Resort & Convention Center, to host it.

I think it’s worth pointing out that Puerto Vallarta as a destination is extremely gay friendly, so you’d think this wouldn’t come as a surprising request. It would be like reaching out to a hotel in Palm Springs or Mykonos for a gay wedding.

The first thing worth noting is that the hotel seems to have been incredibly unprofessional all along with wedding planning, and that’s before it was even revealed that this was a gay wedding.

What’s much worse is that in an email conversation with the hotel, the couple was told that the hotel is not “specialized to carry out an equal wedding.” Here’s the email from the hotel to the couple:

“I am infinitely grateful that you have thought of Sheraton for your big day, however, our hotel and our staff is not specialized to carry out an equal wedding and we would not like to take your wedding as a trial and error, and our service could be poor compared to what characterized Sheraton, because we know and we are aware that is your special day for you and your fiance, and do not want that by our non-specialed service some conflict can be generated on your big day, my apologies.”

As someone who has gotten (gay) married, and has tried to explain to people that a gay wedding is the same as a straight wedding, this Key & Peele skit certainly comes to mind:

A Marriott spokesperson stated the following in response to this situation:

“Marriott has long been committed to providing an environment where all are welcome including our LGBTQ guests and their loved ones.”

Hilton Puerto Vallarta Offers To Host Wedding For Free

The Hilton Puerto Vallarta has capitalized on this opportunity, and has offered to host the wedding for free. Via an Instagram post:

Hi @JoshRimer, we’re looking for you! We’ve heard you want to get married at Puerto Vallarta and we want to offer you the #HiltonExperience!

We want to celebrate with you this special day, so we’ll gladly host your wedding ceremony and feast for FREE for you and your 45 guests at Hilton Puerto Vallarta! Please send us an inbox! *Restrictions may apply

#loveislove #loveislove

Can The Sheraton Be Given The Benefit Of The Doubt?

I don’t automatically always want to assume the worst in people, so I’ve been trying to think if there’s any world in which this isn’t homophobic.

The person they were in contact with may not have had a great grasp of the English language, so perhaps some benefit of the doubt should be given in regards to how exactly things were phrased.

That being said, I can’t think of any interpretation of the email where it wasn’t intended the way it came across. Josh had no special requests, so it’s not like he was asking the banquet staff to perform a choreographed drag show (though I feel like even that shouldn’t be so hard to find in Puerto Vallarta?).

At an absolute minimum, this situation shows a lot of ignorance on the part of the person they were in contact with. And unfortunately that ignorance when it comes to gay weddings is pretty widespread. I don’t want to name and shame, but I know when I got married someone who otherwise supports my relationship asked (seriously) if one of us was going to wear a dress at the wedding, given that I was explaining gay weddings are the same as straight weddings.

I suspect it’s still somewhat generational. But seriously, there’s simply no excuse for this, as far as I’m concerned.

What do you make of this situation? Is there any way to interpret the email from the Sheraton in a way that doesn’t seem terrible?

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Jeffrey Chang Guest

@Ben "As someone who has gotten (gay) married, and has tried to explain to people that a gay wedding is the same as a straight wedding" You know that is not true Ben. You and I both know each table has to have an equal distribution of Twinks, Daddies, Bears, Cubs, and guys into leather. ;)

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Jeffrey Chang Guest

@Max "I think people should not try to enforce their ‘believe system’ on others and especially not on whole countries that they are not even citizen of." Nope, they are wrong. Sometimes a belief system is ethically superior to whatever is being practiced in that region. Screw political correctness. This moral relativism reminds me of how the British dealt with the burning of widows when the husband died: "Be it so. This burning of widows is your custom; prepare the funeral pile. But my nation has also a custom. When men burn women alive we hang them, and confiscate all their property. My carpenters shall therefore erect gibbets on which to hang all concerned when the widow is consumed. Let us all act according to national customs." Back to your response: "There are already enough gay-friendly places all over the world, it’s not longer some kind of opaque minority that needs to fight for anything." Not true at all. I think that by making place more LGBT accepting we are benefiting local LGBT residents. "At the same time they are using their own freedom, they should have enough decency and respect to give others the freedom to decide to follow other, more restrictive/traditional/religious/family-orientated lifestyles." The traditions those individuals have are backwards and wrong. I suppose if your mother visited some Middle Eastern Theocracy and her veil slipped you would be okay with the Vice and Virtue police beating her? "If you have just 5 big hotel-chains that are owning the global market, it becomes a big threat to cultural diversity." Again, their culture is inferior.

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CESAR HERRERA Guest

I think you should slow your role. There must've been some miscommunication. Mexico is very friendly, especially PVR; but as a guest you need to make sure that they understand your criteria and that you respect the culture. -A Gay Mexican-American

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Phillip Diamond

Am I the only one who finds this to be such a hyped up drama? Firstly, I read the “equal wedding” as a bad translation for same sex wedding. Secondly, even if they specialised in gay weddings, why would they be researching someone online and make them a better deal just because they are an “influencer”! What happened to equality there? I do agree that for a brand like Sheraton, at a gay friendly destination, it is surprising and disappointing that they don’t (want to) deal with same sex weddings. But why is it so offensive when all they are saying is that they don’t want to ruin their special day due to the lack of “specialism”? I am not arguing any of the comments about all weddings being the same etc etc... but rather than the anti-LGBTQ+ label that was swiftly awarded, I’d be much more concerned about the issue with the phone numbers, the voicemail, and the overall poor customer service! And yes, I am one of the letters in LGBTQ+!

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Ryan Gardner Guest

@ben my sister had fab wedding in PV at the Westin. She and her wife were pampered by many staffers and GM upgraded them to the extremely nice Pres suite. So to throw this on Marriott as a generalization as some are doing here is unfair. And as a journalist - while this clearly looks bad, I agree with others who believe it’s difficult to really understand the full context of the situation without seeing the entire communication start to finish. A trial should have all the facts, from both sides before verdict is decided. Right ? Or do we just give everyone a fair trial then hang them ? You are the best Travel Blogger on Earth Ben, and it’s understandable to be emotional on something like this. But always try to keep your perspective even when it’s the hardest thing to do - correction: ESPECIALLY when it’s close to home and unusually hard to do.

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