Review: SWISS First Lounge Zurich Airport Terminal E (ZRH)

Review: SWISS First Lounge Zurich Airport Terminal E (ZRH)

NAME: SWISS First Lounge
Airport: ZRH
DATE: February 2024
REVIEW RATING:
BEN SAYS: The SWISS First Lounge Zurich Terminal E is one of my favorite lounges in the world, with restaurant quality dining, comfortable bedrooms, a terrace, and amazing views. This lounge is worth arriving early for.
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During my trip to Zimbabwe, I intentionally planned a roughly 10-hour layover at Zurich Airport, to be able to do some lounge hopping, after getting off my SWISS 777 first class flight from Miami. My first stop was the SWISS First Lounge Zurich Terminal E, with Terminal E being the area for non-Schengen departures.

This lounge is exceptional, among my favorite first class lounges in the world. There’s so much to love about this lounge. The three most impressive things are the restaurant quality dining, the outdoor terrace with plane views, and the amazing private bedrooms. But even beyond that, the lounge has great decor, lots of natural light, and is such a nice place to pass some time.

Separately, I’ll review the SWISS First Lounge Zurich Terminal A, and the SWISS Senator Lounge Zurich Terminal E.

SWISS First Lounge Zurich location

The SWISS First Lounge Terminal E is located near gate E27. When you’re in that area, you’ll see both a staircase and elevators that can take you up a level to the lounge.

SWISS First Lounge Zurich location

In the interest of being thorough, let me clarify that this is both beyond security and passport control, though if you’re arriving from the United States, you don’t need to clear security. If you’re traveling within the Schengen zone, it’s easier to use the SWISS First Lounge Terminal A, which doesn’t require going through passport control.

SWISS First Lounge Zurich hours

The SWISS First Lounge Zurich Terminal E is currently open daily from 6AM until 10:30PM, covering virtually all departures from the airport.

SWISS First Lounge Zurich entry requirements

Who gets access to the SWISS First Lounge Zurich Terminal E?

  • Passengers traveling in SWISS first class same day can access the lounge whether arriving or departing; you can even use this as an arrivals lounge, without an onward boarding pass (assuming you can get through security, which is dependent on where your flight arrives from)
  • Passengers traveling in Lufthansa first class same day can access the lounge, but not purely as an arrivals lounge, so there needs to still be a connecting segment
  • Lufthansa HON Circle members get access to the lounge whenever flying a Lufthansa Group flight same day; there’s no need to be in first class, and there are no route restrictions

In each case, travelers are allowed one guest in the lounge.

SWISS First Lounge Zurich entrance

SWISS First Lounge Zurich seating & layout

The SWISS First Lounge Zurich Terminal E is roughly 750 square meters (~8,100 square feet), with seating for 80 guests. The first thing to appreciate about this lounge is that it has floor-to-ceiling windows throughout, with most of the lounge having apron views.

As you enter the lounge, you’ll first be greeted by the wine humidor (which reportedly has over 1,000 bottles of wine from around the world), plus a welcome table with champagne and some candy and other snacks.

SWISS First Lounge Zurich wine humidor

If you look straight ahead, you’ll then see the center part of the lounge, which is the bar area. The dining area is to the left, while the lounging area is to the right.

SWISS First Lounge Zurich bar area
SWISS First Lounge Zurich snacks
SWISS First Lounge Zurich champagne

The wraparound bar is the centerpiece of the lounge, and has roughly a dozen high-top seats, should you want to plop down there for a drink.

SWISS First Lounge Zurich bar
SWISS First Lounge Zurich bar
SWISS First Lounge Zurich liquor

Then to the right of the bar you’ll find the area intended primarily for lounging. This is broken up into about half a dozen semi-private living room areas, separated by vertical wooden partitions.

SWISS First Lounge Zurich seating

These areas have sofas, chairs, and in some cases TVs.

SWISS First Lounge Zurich seating
SWISS First Lounge Zurich seating
SWISS First Lounge Zurich seating
SWISS First Lounge Zurich seating

Deep into this area you’ll find a conference room of sorts, containing is a table with 10 seats. Under normal circumstances, anyone can just sit there and use this as a workstation, though I believe this can also be reserved for a meeting.

SWISS First Lounge Zurich conference room
SWISS First Lounge Zurich conference room

Then to the left of the entrance you’ll see the dining area, which is in two separate spaces. One side contains four booths, each of which could seat at least four people comfortably.

SWISS First Lounge Zurich dining area
SWISS First Lounge Zurich dining area

The other side is the main dining room, which has nine tables, each seating two people (though they can be pushed together for larger parties). This is a beautiful space, especially with each table having a tablecloth and a little decorative plant.

SWISS First Lounge Zurich dining area
SWISS First Lounge Zurich dining area
SWISS First Lounge Zurich dining area

Then there’s one of my favorite parts of the lounge, which is the terrace, spanning the length of the lounge. This is only open weather permitting — it was open during the first part of my visit, but then it started raining, so it closed. The terrace has benches and a seating area, and amazing views of planes.

SWISS First Lounge Zurich outdoor terrace
SWISS First Lounge Zurich outdoor terrace
SWISS First Lounge Zurich outdoor terrace
SWISS First Lounge Zurich outdoor terrace
SWISS First Lounge Zurich outdoor terrace view

As you’d expect, this is much more popular in summer than winter, and in summer it’s common that ice cream is served out there, which sure is fun.

There are a few other minor things to mention. Just inside the entrance to the lounge and to the right you’ll find a machine that lets you generate a Wi-Fi code using your boarding pass. This is the same system used in all SWISS lounges at the airport. It would be much nicer if you could just connect with one click, but I guess this is the system because the lounges uses the airport Wi-Fi system.

SWISS First Lounge Zurich Wi-Fi codes

Also in this area you’ll find a selection of newspapers and magazines.

SWISS First Lounge Zurich magazines & newspapers

Lastly, the SWISS First Lounge Zurich Terminal E doesn’t have a smoking lounge. However, the Terminal A location does, so if you’re a smoker, you might like that lounge more.

In terms of lounge crowding, you can expect that the lounge will generally be busy until shortly before 12PM, as that’s when most of the transatlantic flights depart by. By around 1PM, the lounge was completely empty, without a single other guest. Then the lounge gets a bit busier again in the evenings prior to overnight flights, though not as busy as during the daytime rush.

SWISS First Lounge Zurich food & drinks

Aside from the few snacks near the entrance, the SWISS First Lounge Zurich has an entirely a la carte food and drink service. If you sit in the main lounge area, there are servers roaming to offer you drinks. Upon arrival, I had a cappuccino and some water.

SWISS First Lounge Zurich drinks

A little later during my stay, I decided to have lunch in the dining area. You can find the SWISS First Lounge menu below.

SWISS First Lounge Zurich menu
SWISS First Lounge Zurich menu
SWISS First Lounge Zurich menu

You can find the SWISS First Lounge drink list below.

SWISS First Lounge Zurich drink list
SWISS First Lounge Zurich drink list

The SWISS First Lounge Zurich offers an exceptional dining experience. Look, lots of first class lounges offer a la carte dining, though they’re not all created equal. The SWISS First Lounge is in the top tier of lounges when it comes to dining, along with the Air France La Premiere First Lounge.

Upon taking a seat, I was asked if I wanted something to drink. I ordered a glass of champagne, because I figured I might as well try to buzz my way through the day.

SWISS First Lounge Zurich dining area table setting

As an appetizer, I ordered the Scottish smoked salmon with honey mustard sauce, cucumber, yuzu pearls, rice chips, and french fries. Yum.

SWISS First Lounge Zurich lunch

Then for the main course, I figured I had to order the Swiss cheese fondue with pickled vegetables, bread, and potatoes, given that I skipped it on the plane. I’ll let you guess how it tasted (what’s not to love about bread and cheese?), though I tried to limit my overall consumption.

SWISS First Lounge Zurich lunch
SWISS First Lounge Zurich lunch

This was an absolutely phenomenal dining experience. I also had a meal in the other SWISS First Lounge Zurich later in the day, which had an identical menu. As you’ll see in that review, every dish is executed very well.

SWISS First Lounge Zurich bathrooms & showers

The SWISS First Lounge Zurich’s bathrooms and showers are located on the opposite side of reception of the rest of the lounge.

SWISS First Lounge Zurich bathrooms & showers

The men’s room has quite some nice apron views, which is rare. The bathroom has two sinks, two urinals, and three stalls, and is cleaned constantly, as you’d expect. Toiletries are from Soeder.

SWISS First Lounge Zurich bathroom
SWISS First Lounge Zurich bathroom
SWISS First Lounge Zurich bathroom
SWISS First Lounge Zurich bathroom toiletries

In addition to the bathrooms, the lounge has two shower suites.

SWISS First Lounge Zurich shower suites

The shower suites are well appointed, and each has a sink, toilet, and walk-in shower. One thing that stood out to me was that the shower suite had very good airflow, which is all too often not the case.

SWISS First Lounge Zurich shower suite
SWISS First Lounge Zurich shower suite
SWISS First Lounge Zurich shower suite toiletries

SWISS First Lounge Zurich bedrooms

Last but most definitely not least, the SWISS First Lounge Zurich Terminal E has two private bedrooms, available on a first come, first served basis. I’d argue that these are the best bedrooms that you’ll find in any airport lounge.

The bedrooms are super nice — each room has an absurdly comfortable Hästens beds, a TV, a chair, and views of the apron.

SWISS First Lounge Zurich bedroom
SWISS First Lounge Zurich bedroom
SWISS First Lounge Zurich bedroom view
SWISS First Lounge Zurich bedroom water & chocolates

The bedroom also has a private bathroom. I was assigned the accessible bedroom, so the bathroom setup was perhaps a bit less glam than in the other bedroom, but still had a sink, toilet, and walk-in shower.

SWISS First Lounge Zurich bedroom
SWISS First Lounge Zurich bedroom private bathroom
SWISS First Lounge Zurich bedroom private bathroom
SWISS First Lounge Zurich bedroom private bathroom

Bottom line

The SWISS First Lounge Zurich Terminal E is one of my favorite lounges in the world. The lounge has phenomenal dining, panoramic views, an outdoor terrace, and the best airport bedrooms. If you have the chance to visit this lounge, I can’t recommend it enough.

Admittedly scoring a ticket in SWISS first class isn’t cheap, though you can also access this lounge when flying in Lufthansa first class.

What’s your take on SWISS First Lounge Zurich Terminal E?

Conversations (32)
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  1. Bill Guest

    Great review. I rank this at the top as well. No bling, but exceptional service and amenities. When able, I choose this over LH and the FCT in Frankfurt.

  2. Brad Guest

    We’re connecting Swiss first to United Polaris. Can we use this lounge?

  3. Ethan Guest

    you can also enjoy the terrace from Business, senator, and the Priority Pass accessible Primeclass / Aspire lounge. Admittedly without all other niceties.
    also one can wish the Business & senator lounge can have better food, the difference between their food and the first class food is night and day.

  4. beyounged Guest

    also, since it is accessible by LH same day F itinerary, can you clear immigrantion, go to this lounge, then clear back into EU again, to go take LH flight to MUC/FRA as it is Schengen? Otherwise you can only fly into MUC/FRA in F and then connect to ZRH then connect yet again to another place all in one day.

    1. Ben Schlappig OMAAT

      @ beyounged -- Clearing immigration to use the lounge shouldn't be an issue, based on everything I've heard, even if traveling within the Schengen zone. Of course you'll want to make sure you have sufficient time. The Terminal A SWISS First Lounge is also exceptional, though, and more convenient.

    2. Alex Guest

      Indeed, time permitting it is absolutely no issue to visit the "E" Lounge when flying intra-Schengen. Did it lots of times. But as pointed out you need to clear immigration from A to E and back. Given the difference of quality between the E and the A Lounges, it is well worth the trip in my opinion.

  5. Tsunami Guest

    Genuine question - @lucky don’t you find the wine / champagne offerings extremely underwhelming?

    1. Ben Schlappig OMAAT

      @ Tsunami -- Honestly, I'm not a huge wine connoisseur (or drinker), aside from knowing some major brands. So if you say it's underwhelming, I trust you. :-)

      It's interesting how so many airlines invest in offering great wine and champagne onboard flights, but not in lounges. Presumably that comes down to access requirements, since you have a lot more people who have access to lounges than you'll find in first class (since you...

      @ Tsunami -- Honestly, I'm not a huge wine connoisseur (or drinker), aside from knowing some major brands. So if you say it's underwhelming, I trust you. :-)

      It's interesting how so many airlines invest in offering great wine and champagne onboard flights, but not in lounges. Presumably that comes down to access requirements, since you have a lot more people who have access to lounges than you'll find in first class (since you can also access the lounge based on status).

    2. Tsunami Guest

      Makes sense and agree! I’m certainly not a regular at any F lounge but the presence of a few prestige wines / liquors makes the journey (and rightly or wrongly the value prop of flying F) way more fun for me personally. It’s definitely first world problems.

      Luckily the Concorde room is still pouring some good stuff (Pommery 2006 on a recent visit) and Emirates lets you hunt/gather in DXB.

      Fantastic review and the aesthetics of this lounge are top notch.

    3. Alex Guest

      Define "underwhelming". If you are just going about the names or the price tags on the bottles, I think you're missing the point. It's all about personal taste. I always say: there are only two types of wines, the ones I like and the ones I don't. So far in each of the Lufthansa group First Class Lounges I always (!!!) found at least one or two I liked. And for you those may be the "underwhelming" ones.

    4. Tsunami Guest

      Fair point. I’m sure I could’ve easily found something I loved. I find it fun to try some higher-end champagnes/wines that I’m generally not drinking at home in lounges, but as Ben very rightly calls out, this is kind of the norm. And the selection on board doesn’t look half bad.

  6. Josh Guest

    I'm curious why you don't use French language accents (e.g. in "La Premiere" and "a la carte"), but you do in what I assume is German (e.g. "Hästens beds").

    1. Bob Guest

      Hastens is a Swedish name for a bed hand made in Sweden it’s not German…

    2. Ulrika Gripp Guest

      Hästen is a Swedish fantastic mattress maker. Why make it French?

    3. Ben Schlappig OMAAT

      @ Josh -- Fair question, and I'm not sure I've really thought all that much about it, to be honest, and it's not really intentional. I guess it comes down to how (at least in German) you'd have to write "ae" instead of "ä," so not including the umlaut would alter the letters you have to use. Meanwhile in the case of La Premiere, I think there would be less confusion. But it's a fair point, of course.

  7. Julia Guest

    Is smoking not allowed on the terrace?

    1. TravelinWilly Diamond

      It is not, no.

    2. Ben Schlappig OMAAT

      @ Julia -- As noted by TravelinWilly, it's not. Only the Terminal A SWISS First Lounge has a smoking area.

  8. François Guest

    The terrace was definitely my favorite part when I visited last year. Also, for the whisky heads in the house, one of the staff was nice enough to take me to the Senator Lounge across the hall, since there is a significantly larger collection than what was at the F lounge bar.

    1. Andrew M Guest

      @Francois I suppose that was nice of them but almost all of the whiskeys in the Senator lounge are duty free junk. Probably saved them money from the more expensive ones in the F lounge

  9. Tim Guest

    Great review, thanks. What time of day did you arrive in the lounge and did you have to wait for the bedroom or was it immediately availabel when you asked? Thanks?

    1. Ben Schlappig OMAAT

      @ Tim -- I only asked for a bedroom at around 1PM, after the lounge emptied out (following the departure of other flights). At that point a bedroom was immediately available, though I think they were both occupied earlier in my stay.

  10. Sebastian Guest

    I agree that the lounge is an exceptional experience. The outdoor area with combined mountain and apron view, the bedrooms and the shere amount of privacy is very pleasent. At the same time, the interior style shows Swiss premium understatement, no bling bling at all.

  11. JP Guest

    The amount of ads on this site is becoming outrageous. I just had an ad on top of and ad on the bottom (cruises) then an overlay ad on the top. Not to mention ads every paragraph. It’s almost unusable.

    1. JP Guest

      Even better, when I went to submit comment a pop up opened a new window for Ruggable. Awesome.

    2. Freeloader Guest

      I honestly never see ads on his site. On mobile, try Firefox Focus. It's free and blocks basically everything on mobile. His site is not doable in chrome.

    3. Marco Guest

      It's 2024. Adblockers have existed for 15 years.

    4. Ben Schlappig OMAAT

      @ JP -- I appreciate the feedback, and I hear you. It's something we're working on, so please stay tuned. Thanks for your patience!

  12. Miami305 Gold

    @Lucky - how long in the bedroom? time limits? did you get some sleep?

    1. Ben Schlappig OMAAT

      @ Miami305 -- There are no limits to how long you can use the bedroom, beyond the operating hours of the lounge. I only took a brief nap, as I was busy hopping around to different lounges and trying to work. :-)

  13. TravelinWilly Diamond

    The bedrooms are the best part.

    You're right about the beds being "absurdly comfortable."

    Great lounge overall.

    1. Ans Guest

      Swiss beds are the best esp with their real down comforters and pillows…

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Bob Guest

Hastens is a Swedish name for a bed hand made in Sweden it’s not German…

1
Marco Guest

It's 2024. Adblockers have existed for 15 years.

1
Sebastian Guest

I agree that the lounge is an exceptional experience. The outdoor area with combined mountain and apron view, the bedrooms and the shere amount of privacy is very pleasent. At the same time, the interior style shows Swiss premium understatement, no bling bling at all.

1
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