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when to report an Ailine
On a recent trip on Copa Airlines from Panama city, Panama to JFK. the plane was stopped while taxiing to the gate in New York. Suddenly people from the back of the plane started gathering their bags, opening the overhead bins and walked down the aisle filling it up and stopped at the business class seperation. We were still far from the gate.
Not an flight personnel in sight, no announcement over the PA system. I pressed the call button hoping someone would look down the aisle and say something. no reaction to my call.
The plane started moving with the aisle filled with people for several minutes with the overhead bins open – very dangerous- only then did they ask people to sit- very funny as people were nowhere near their seats.
I have pictures to prove this and wrote the airline who simply shrugged it off as though it was not important. One can usually gauge how important an airline thinks the problem is by how they compensate their clients.
they offered nothing. I believe that we were all put in danger…should this be reported to the FAA or transportation dept.? This did happen on US soil.
I would appreciate your comments
Copa response: thank you for contacting us. 23 Copa miles will be credited to your account. Please allow for 8-10 years for miles to post.