Questions and Answers

Hi everyone,

It looks like Delta has been quietly adding flatbed service from JFK to Seattle, but the search results list the class of service as “First” and not “Delta One”. Does this just mean that the hard product will indeed have the flatbed seats on the B757-200 but the soft product will be the basic “First” level of service as opposed to “Delta One”? How big a deal is the Delta One soft product vs. the First soft product?

Specifically, for March 21, 2017, 3 of the 4 nonstops from JFK to SEA show flatbeds, but all 4 flights just have “First” level of service, as opposed to flights between JFK and SFO which show the same aircraft but “Delta One” level of service.

Thanks for your help!

Todd

[USER=128]@SeattleTodd[/USER], haven’t heard any announcement. Is this a long term trend? Sometimes airlines will just put international planes on a domestic route for a short time for logistical reasons.

[QUOTE=”Gaurav, post: 18756, member: 79″][USER=128]@SeattleTodd[/USER], haven’t heard any announcement. Is this a long term trend? Sometimes airlines will just put international planes on a domestic route for a short time for logistical reasons.[/QUOTE]

It seems to be the case for every day I’ve checked from now through the end of the schedule. 3 of the 4 nonstops are on 757-200 with flatbeds, the other nonstop is on a 757 (doesn’t specify which model). But the first class service is listed as “First”, not “Delta One”.

So, will it be the equivalent hard product (to Delta One) with just a lesser soft product? If so, how big a deal is that?

Trying to decide if we should burn SkyMiles for this…

[USER=7]@Tiffany[/USER] [USER=4]@Lucky[/USER] do you happen to know anything?

[QUOTE=”Gaurav, post: 18756, member: 79″][USER=128]@SeattleTodd[/USER], haven’t heard any announcement. Is this a long term trend? Sometimes airlines will just put international planes on a domestic route for a short time for logistical reasons.[/QUOTE]

It seems to be the case for every day I’ve checked from now through the end of the schedule. 3 of the 4 nonstops are on 757-200 with flatbeds, the other nonstop is on a 757 (doesn’t specify which model). But the first class service is listed as “First”, not “Delta One”.

So, will it be the equivalent hard product (to Delta One) with just a lesser soft product? If so, how big a deal is that?

Trying to decide if we should burn SkyMiles for this…

[USER=7]@Tiffany[/USER] [USER=4]@Lucky[/USER] do you happen to know anything?

Delta’s branding is just impossible these days. RouteHappy shows it as “Delta One”, and the seat maps look like lie-flat.

It’s not uncommon for airlines to label something as a lesser product in order to avoid marketing confusion, so I can see why they wouldn’t brand it as “Delta One” unless they had a certain plane operating on 4/4 services.

Haven’t heard anything, but will of course let you know if we do.

[QUOTE=”Tiffany, post: 18796, member: 7″]Delta’s branding is just impossible these days. RouteHappy shows it as “Delta One”, and the seat maps look like lie-flat.

It’s not uncommon for airlines to label something as a lesser product in order to avoid marketing confusion, so I can see why they wouldn’t brand it as “Delta One” unless they had a certain plane operating on 4/4 services.

Haven’t heard anything, but will of course let you know if we do.[/QUOTE]

Thanks Tiffany. Is most of the value of Delta One in the hard product or soft product? Would you still be excited about flatbed seats on the 757-200 even if the inflight service ends up being regular First?

Just a few days ago, I flew JFK-PDX on a Delta 767 with fully lie-flat Delta One seats (which were great!), although we did not receive amenity kits, duvets, or otherwise full Delta One service. I asked the FA, and he said the plane would next be used for a PDX-NRT flight with full Delta One service but that this was regular domestic First service on an internationally-configured plane. I suspect the Seattle flights are similar. Delta One seats but otherwise domestic First service.