Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Article Request


Cabin Temperature by Airline

Can you help?

BA First During Pandemic


Delta One Suite vs VA Upper Class


BA098 YYZ to LHR


What flights did you take from Turkey


La premiere


AF A380 Retirement


AA 777-300ER


Q Suites removed from IAD/BOS?


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Airline Compensation if not able to maintain level of service

Airline Compensation if not able to maintain level of service

  1. Anonymous


    So a quick question here, maybe someone will have more knowledge. Was on a KLM flight from Toronto-Amsterdam tonight (FEB 12) which took off however returned to the gate because of a faulty nose gear as they say. Flight was cancelled and was only rebooked for Feb 13th flight however not on SKYTEAM metal, but on an Air Canada flight through Zurich to my final destination. First of all, obviously I’m thankful that everyone is safe, and that I was rebooked and etc. I also know that I can claim EU261. However my concern is that I have absolutely no status in *A however hold Platinum Elite for Life in Skyteam (lounges, free premium economy seating and etc). Can I ask for compensation due to KLM not being able to uphold the services paid for or would that be reaching too far?

    Thank you,


  2. David W

    Highly unlikely. Did you request to be booked on AC? You could have called to be rebooked on a different KLM/SkyTeam flight though it could involve connecting elsewhere/more connections.

Sign in to help answer questions.