Questions and Answers

Just thought it’d be interesting to hear the perspective from the cabin crew who were on board the flight; unedited from a forwarded message that was sent to other SQ cabin crew:

Fwd msg:

2.5 hours into the flight, Capt informed us that suspect fuel leak, can’t confirm but waiting for advice from SIN expert.

I went back to JCL to finish up the service, telling my crew to take turns to eat, distribute meals to EYCL.

Only PCL crew and I aware of situation. Then the fuel vapour smell came into the JCL cabin, quickly informed Capt. Eventually spread to whole aircraft. Towels immediately given to JCL pax and crew as it is the cabin with strongest burnt smell, causing cough and pain in the nostril and throat.

Capt made several annc to calm all pax, situation under control, and we are turning back the aircraft.

Engine with fuel leak was shut off, vapour smell reduced. Estimated time to landing was 2:00 hours.

Landing was as per normal. The minute the landing gears hit the runway, I saw flashes of yellow light, and two loud POP sound, pax shouted Fire!

Aircraft comes to stop, pax rush to door 2 demanding to open doors, annc from Capt, Cabin Crew at Station.

Crew told pax to stay calm and not to panic. Some pax were screaming and yelling at crew to open doors.

IFS contact Capt for further instructions, and told crew not to evacuate. I was in conflict, fire, no evacuation, we checked outside and saw fire was put off in less than thirty seconds. Instructed pax to stay calm and seat down.

Two crew at door 2 went to access condition at D3, as they are next to the engine that caught fire. The two crew, fifth month and two years flying were controlling the pax well.

No doors were opened as instructed by IFS.

Reasons for not opening the door was later shared with us, fuel burning on tarmac, foam on tarmac, can cause more injuries should we evacuate the pax, as the ground Fire brigade commander assured or Capt that the fire was completely wiped out and no need for evacuation.

Thanks for all the concern, all crew went RMG clinic for check up, counseling session offered. Group counseling session will be conducted for cabin crew and tech crew. Ward leaders contacted the crew concern and Three met us at airport, helping us out, managing the emotion of the crew. Chief pilot also spoke to all of us and shared info regarding the plane.

MC offered to crew but none accepted the MC. All resume duty on 29/06

Thanks again for all your support.
Info given by operating crew … So you guys see the reason why there was no evacauation … Take care all …

Thanks for sharing!

[USER=4]@Lucky[/USER]