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Answers (2)

SIA Premium Economy Delay Again

SIA Premium Economy Delay Again

  1. Anonymous

    Hi Ben

    We are all aware that SIA delayed the roll out of their Premium Economy in Sep this year. Well I made a PEY booking that was after this delay roll out based on the new roll out dates and guess what ! It got delayed again and now I’m bumped down to regular cattle with no notification.

    Seriously I read your blog with lots of affection but you might want to consider toning down a few notches of praises to SIA. They are really making a mess out of themselves at expense of the customer litterally (with no compensation this time).

    I am one of their Elite Gold and (a drop away from PPS which I intentionally want delay but that another story altogether) and this is how they treat us.

    Really sad

  2. Gaurav

    A.Lian–that would be frustrating to anyone. Have you asked for a refund and been refused?

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