Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Lyft Partnership – Have to Choose Travel Partner


How long are current Global Entry renewal times?


Norwegian pauses Rewards


MH enrich programme changes


Gov of Norway to support new funding round for Norwegian Air.


Norwegian Long Haul to be closed


New Covid Test Requirements for AMS


Air Europa bailout


Grab and Marriott partnership


You missed two big ones on Tuesday.


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (4)

CX LHR Lounge

CX LHR Lounge

  1. Jacob McCarthy

    I heard reports that the CX First and Business lounges had reopened. I asked them and they confirmed it has. It seems to be larger, have an updated design, and many other new things. Here is the piece of (translated) text I received:

    Cathay Pacific re-opened the London Heathrow Airport Lounge November 28, 2016 Brand new concept of Cathay Pacific’s “Soaring Life” brand concept Unique Premium and Business LoungeCathay Pacific’s first-class and business class lounge at London’s Heathrow Airport Terminal 3 was upgraded to a new look today to welcome guests in the VIP lounge. The VIP Lounge will officially open on Wednesday, December 7, and is the only facility outside Hong Kong International Airport to provide independent VIP rooms for first-class and business customers.The Heathrow Airport’s premier and business lounge is designed by Studioilse, a London-based studio designed by renowned designer Ilse Crawford. The brand’s design concept is in line with Cathay’s award-winning VIP lounge at Hong Kong Airport, highlighting the modern Asian décor.The new London VIP lounge area of 1,200 square meters, in addition to an increase of 30% of the space, the VIP room through the windows to introduce natural light, so that passengers can sit in front of the window, enjoy the apron and the North runway scenery. Well-equipped and quiet, the VIP lounge of Shutai embodies the philosophy of “Life in Flight” by Cathay Pacific.The Cathay Pacific Group takes customer satisfaction and attaches great importance to and responds to the needs of its customers. It is committed to making huge investments to continuously improve the quality of products and services on the ground and in the cabin. The refurbished Heathrow Airport Lounge is an important new step for Cathay Pacific following the launch of the new airport lounge in Bangkok, Haneda (Tokyo), Manila, Taipei and Vancouver.”Cathay Pacific places great emphasis on every aspect of the journey, from the arrival at the airport to the destination,” says Cathay Pacific General Manager, “The design concept of the Heathrow Lounge is to give passengers a pleasant experience , We will be able to relax in a soothing and comfortable environment before flying to Hong Kong, and we are excited about the new VIP lounge. “The Heathrow Lounge is a meticulously tailored catering service to ensure that first-class VIP guests receive the utmost care in catering. The “Restaurant Restaurant” offers a meal service, freshly prepared by the resident chef, while the “Light Dinner Restaurant” is always available for the convenience of passengers at all times.At the same time, the business lounge is equally impressive, with a love of Chinese food and love the most Cathay characteristics “flavor Square.” In addition, the open-air “Taste Square” specializes in serving a variety of Western and British cuisine. Passengers can enjoy a variety of drinks and cocktails at the bar before departure.The VIP lounge features a specially-designed Solo chair and eight shower suites for the first-class and business lounge guests to unwind in a calm and relaxing environment before departure. The “Reading Room” allows passengers to work in a quiet environment. VIP rooms with a large number of natural plants and famous Chinese artist Han Feng’s works of art for decoration, lively environment and with the visual enjoyment, we can see that Cathay Pacific attaches great importance to London Heath Road.Cathay Pacific has five flights a day between Hong Kong and London Heathrow flights, is the highest number of airlines. Cathay Pacific continues to expand its global network, following the opening of the Manchester route in 2014, the Gatwick route also sailing in September this year. At present, Cathay Pacific operates 43 direct flights a week between Hong Kong and the United Kingdom.Cathay Pacific’s first and business class passengers, members of the Marco Polo Club Silver Card or above, and oneworld emerald and sapphire members can enjoy the Heathrow Lounge facilities. The Heathrow Lounge is open from 5.30 am to 10.30 pm from Monday to Saturday and from 7.30 am on Sundays.

  2. Anonymous

    Yes, it has! One of our friends is there now, trying to get him to take some pictures for everyone!

  3. Jacob McCarthy

    [QUOTE=”Tiffany, post: 23448, member: 7″]Yes, it has! One of our friends is there now, trying to get him to take some pictures for everyone![/QUOTE]
    Can’t wait to see the pictures!

  4. Anonymous

    Here ya go! [URL][/URL]

Sign in to help answer questions.