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Hotel bed bug issues: claim compensation
I would like to ask you if you ever encountered bed bug issues when staying in a hotel. And if yes, did you ask for any compensation and how?
I have been staying at a Holiday inn in Munich and I have been bitten 42 times in one night. I went to complain (it was also the day of my checkout) but they didn’t take my complain seriously, even after I showed the manager my bites (red dot, &cm in diameter).
What would you advise? I requested a compensation but they practically laughed at me.
I sent an email to IHG customer care with pictures of the bites.
I also sent an email to the hotel with pictures of the bites.
How can I contact the upper management of Holiday Inn? clearly the local management does not care… I’m a Spire Elite member but they don’t seem to care at all…
Thanks a lot for your help!!