Questions and Answers

Hello All,

I was booked on the first AA flight from Venice to Philly on May 4th. The flight was canceled. In Europe, passengers of delayed or canceled flights may be eligible for compensation up to 600 Euros. There are different websites/services that claim the compensation for you (ie. Airportia). As an AA ExPlat, I’m afraid AA will get upset and this will affect my chances of getting upgrades in the future. My question is: Do you think that claiming this compensation will affect my “good standing status” with AA?

Bon Voyage!

No, it wont. Upgrades are based on several factors (rolling 12 month spend, status, when upgrade was requested, etc) and this isn’t one of them.

Also, do you know why the flight was cancelled?

[QUOTE=”rickyw, post: 64308, member: 1436″]Also, do you know why the flight was cancelled?[/QUOTE]
No, I don’t know why, but the incoming flight to Venice was rerouted to Shannon. (google AA 714 May 3rd). I suppose a mechanical problem, but AA is notorious for not saying why. At least on my experience.

[QUOTE=”David W, post: 64306, member: 29″]No, it wont. Upgrades are based on several factors (rolling 12 month spend, status, when upgrade was requested, etc) and this isn’t one of them.[/QUOTE]

Thank you.

I don’t think EU 261 will apply. The way I understand the law, you are eligible for compensation if you are flying an EU carrier, regardless of origin, OR if you are flying any carrier and originating in the EU.

AA 714 originated in Philly, so American would not be held to EU 261.

Someone correct me if I’m wrong?

It says “the first Venice to Philly” flight so it’s originating in Venice, I assume?

Ah, sorry. I thought Pepito was on AA 714, but they did say that was the incoming flight.

I take back what I said :confused:

Thank you all, I decided to do it myself, instead of using one of those services (ie Aiportia). I did write to AA asking if I’m entitled to any compensation according to the European Union Regulation (EC) No. 261/2004. And they have replied offering cash vs. a nice voucher. WooHoo!

Just so you all can be aware: “European Union Regulation (EC) No. 261/2004 of the European Parliament and Council has established common rules on compensation and assistance to passengers in the event of cancelations or long delays of flights. Under this regulation, passengers are entitled to established levels of compensation, depending on the length of the delay.” I truly hope this never happens to any of you, but if it does on European soil. now you know you are entitled to some compensation.

Cheers!