Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

QR Lite Fare – Lounge Access

Can you help?
0

Trans Atlantic

Can you help?
0

Arkia in Beirut?!

Can you help?
0

Ticket Expiration Policy

Can you help?
0

Air France

Can you help?
0

Global Entry Application Question

Can you help?
0

Emirates miles

Can you help?
0

Canceled flight recompensation

1

EK DXB – JED

Can you help?
0

BA status

1

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (3)

United Electronic Travel Certificates

United Electronic Travel Certificates

  1. Anonymous Guest

    I voluntarily surrendered my seat on flight LAS-EWR 2/19/18. In return, UNITED booked me on a red eye flight that evening, compensated me $700 ETC expiring 19FEB19, and gave me food vouchers for dinner. I went to the UNITED website to redeem for travel, and the ETC is voided. Upon contacting UNITED, they said the ETC was voided on 2/21/2018 because I didn’t pay enough for my original ticket. I have the ETC in hand, and had also signed all necessary paperwork to receive such. Contacting UNITED has not been successful. Any thoughts?

  2. rickyw Community Ambassador

    Debra, how did you contact United? I would consider escalating to someone higher up. It shouldn’t matter how much you paid for your ticket (cash or miles) when being denied boarding…

    [URL]http://www.elliott.org/company-contacts/united-airlines/[/URL]

  3. Donna Diamond

    I can’t imagine that United would put a cost threshold on the original ticket canceling your ETC after the fact. The Flyer Talk website has a United Airlines forum. It may be a good place to explain your problem and seek answers from there. In the meantime, I would keep pursuing this with UA Customer Service.

Sign in to help answer questions.