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Answers (2)

United Customer Service failure

United Customer Service failure

  1. Anonymous

    Good Evening Ben – My fiancé and I had the worst customer service experience regarding an international flight (using miles) with United. I would like to share my experience with fellow travelers. United’s online reservation system has a glitch (one that I have replicated multiple times to make sure it’s on their end) that leaves travelers stranded with zero options. I imagine you work with United so you may not find interest in angering a client or potential client. However, if you are interested in helping fellow travelers I think I may have a story that will resonate with your following. Please let me know if you are interested. Thanks for the time. BHH

  2. Anonymous

    Hi Brian,

    Sure, we’d love to hear it, and posting the details here would likely be helpful to other travelers as well!

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