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Answers (3)

Ticket cancellation – cooling off period?

Ticket cancellation – cooling off period?

  1. Viper New Member

    Hi all!

    I’ve seen mentioned in a few reviews about a 24 hour cooling off period where you can cancel a ticket. Is this across the board and regardless of ticket type?

    I want to book LHR-ORD with KLM to get premium cabin flights on a 747 before they all go. I want to book on the AMEX website to get triple points but they can’t guarantee the seats I want, they’d have to check after I make the booking.

    If I can’t get the seats I want then I do not want to fly and would want to cancel the booking and book direct with KLM… Would this apparent 24 period apply?

  2. rickyw Community Ambassador

    As long as you are booking more than 7 days in advance, and the flight is on a US airline or a foreign airline originating or arriving in the USA… then yes, the 24 hour policy would apply.

    So in your situation, traveling to Chicago – yes, you’re okay.

    [URL]https://www.transportation.gov/airconsumer/notice-24hour-reservation[/URL]

  3. Viper New Member

    [QUOTE=”rickyw, post: 59177, member: 1436″]As long as you are booking more than 7 days in advance, and the flight is on a US airline or a foreign airline originating or arriving in the USA… then yes, the 24 hour policy would apply.

    So in your situation, traveling to Chicago – yes, you’re okay.

    [URL]https://www.transportation.gov/airconsumer/notice-24hour-reservation[/URL][/QUOTE]

    Thank you very much, very helpful to know!

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