Suites/First award error?

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by Dan06 New Member May 9, 2016, 2:37 pm

Suites/First award error?

Dan06 New Member
May 9, 2016, 2:37 pm

Hi,
I just booked a one-way on Singapore SFO-HKG-SIN in First (Suites from HKG), and the total fees came out to $23.40 (“airport/government taxes”). Carrier surcharges came out to $0. I redeemed 91,375 KrisFlyer miles.

The same routing/class should have cost me $200+ in fees. My reservation was confirmed. Flights are SQ1 and SQ863

Is this an error?

Thanks,
Dan
Gaurav Community Ambassador
May 9, 2016, 5:48 pm

Likely. If they’ve ticketed it you’re probably fine but don’t be shocked if they ask for the money at some point either.
Dan06 New Member
May 9, 2016, 5:57 pm

[QUOTE=”Gaurav, post: 16437, member: 79″]Likely. If they’ve ticketed it you’re probably fine but don’t be shocked if they ask for the money at some point either.[/QUOTE]

Have others heard of a similar situation? Bit perplexing since other flight options on the same day yielded the expected (higher) fees…

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Suites/First award error?