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Answers (3)

SPG Gold to New Marriott Gold Late Checkout Benefit

SPG Gold to New Marriott Gold Late Checkout Benefit

  1. Anonymous Guest

    Hi Lucky:

    I am currently an SPG Gold member who has greatly benefited from the policy of “4pmguaranteed late checkout.” I would expect that elite benefits would be good for one calendar year (January – December 2018). With the new Marriott combined loyalty program being implemented mid-year, my Gold status provides me 2pm late checkout subject to availability.

    Would this devaluation generally be okay mid-year? I could understand if the devalued benefit of non-guaranteed late checkout was introduced in January of 2019 but it’s disappointing that the benefit is being reduced mid-year.

    Thanks Lucky!
    Sam

  2. rickyw Community Ambassador

    Under normal circumstances, having the benefits change mid-year would probably never happen. But, with the merger this year, I think some minor changes like these were inevitable.

  3. David W Community Ambassador

    If it’s at an SPG hotel, I’d email the hotel ahead of time to ask and confirm 4pm late check out due to your SP Gold status.

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