Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

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Answers (4)

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  1. Anonymous

    So I am looking at planning my honeymoon and I have accumulated points via United, CHASE credit cards, and Hilton. We are looking at most likely a trip to French Polynesia with a hopeful stopover in either Australia or New Zealand. We aren’t certain on exact dates for each and are somewhat felexible on the planning depending on the best use of the combination of points.

    Here is my question: When submitting the form on the site to get started, it says I am agreeing to the pricing and terms once I submit. I noticed there are additional charges for date and location changes but I don’t feel as though I have enough information to not have potential changes in dates or locations. How exactly does it work once I submit the initial request for the travel service?

  2. Gaurav


  3. David W

    Are you talking about PointsPros’s services?

    It might be referring to award ticket changes that incur fees, after you have been issued tickets, not before.

  4. Anonymous

    Hey Mike!

    If you have a general idea as to what you’re wanting to do, say “any two weeks in November, number of days in each place can vary” that’s fine — and really ideal!

    Where we run into problems are with people who say “I want to go to Hawaii over Spring Break” then find out that award space doesn’t match their routing expectations, and then say “Let’s look at Paris for Christmas” and think it should count as the same trip for our billing purposes.

    Does that help at all?

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