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Segment backtrack problem while booking on SQ, workarounds?
Ben–I’m trying to plot a SQ award for travel to Cancun/Havana. I was able to find availability for the following routing: bos-ewr-msy (stopover)-iah-cun (open jaw) hav-pty-bos. It meets the six segment rule with the first four on UA and the last two on Avianca. The SQ rep said it wouldn’t ticket because of the last legs exceeding MPM and “backtracking” (which I agree is how it looks on the map but there really is no direct way of getting to the US that doesn’t involve flying around a little). Have you run into this problem while booking on SQ? Any workarounds when there are no direct alternatives between a particular city pair? Thanks.
@ Gaurav — Correct, Singapore is pretty strict about backtracking. The outbound stopover probably wouldn’t be allowed either since it’s more indirect than it needs to be. In this case there might just not be a way to book an award to Cuba yet given the lack of direct options. I’m afraid you probably won’t have much luck with KrisFlyer.