Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
Reprice ANA surcharge on VS award?
I have a R/T award on ANA First in January 2021 booked through VS Flying Club before ANA drastically lowered their fuel surcharges. I’m wondering if anyone knows whether Flying Club has been willing to refund the overpayment of fees based on the new, lower amount.
I tried to call but got a clear message that they’re swamped and I should expect to wait at least an hour to get through, so I figured I’d see if anyone had already tried this and if they had any success.
Quick follow-up in case it’s useful to anyone: I texted Flying Club to inquire about this and I heard back a couple days later with a very friendly reply that they were processing a refund of ~$210. I have to say I’ve always found the Flying Club reps to be super friendly and helpful and that was true even by text.