Questions and Answers

Lucky,

Booking two first class seats from IAD-MLE on Emirates using JAL miles. I can work with the dates for the flights between IAD and DXB (stopover), but JAL is seeing no availability for two seats in F from DXB-MLE. Is there a conceivable way of having JAL add the DXB-MLE segment to the award later?

They are refusing to do so, which puts me in a bind because the additional mileage from DXB to MLE would keep me within the same round trip mileage level (155,000 miles) while booking them as a separate itinerary means another 120,000 miles for me. So….a huge difference.

Thanks!

Is J available? Maybe you can you book J class for the MLE leg and upgrade if first becomes available.

Drew, is there any space in J or Y that you can use as a voluntary downgrade for that short sector? Then if F space opens up you can change the booking even if you have to pay a change fee?

Once you have an award issued by JAL, you cant change the routing or class of service, per the rules found here: [URL]https://www.jal.co.jp/en/jalmile/jal_owpartner.html#link07[/URL]

Have you verified that space is available on AS or if there may be J space available, as suggested by MarkS and Gaurav?

[USER=29]@David W[/USER] I read this as changes aren’t allowed after the deadline which is 3 days before departure for North American members. It does say multi class is allowed but you pay the higher rate.

Interesting, I did not know that. Thanks for doing that legwork [USER=29]@David W[/USER].

[QUOTE=”MarkS, post: 28136, member: 2121″][USER=29]@David W[/USER] I read this as changes aren’t allowed after the deadline which is 3 days before departure for North American members. It does say multi class is allowed but you pay the higher rate.[/QUOTE]

Mark I think what David is referring to is the not permitted changes section.

I read it as that only date changes are permitted at least 3 days before departure of the first segment and that changes are not permitted within 3 days of departure or after the first segment has been used. All other changes are not permitted because there is no other guidelines. If routing & class of service changes were permitted, I’d assume it’d have been included in the first section that talks about permitted changes.

However, I havent worked with JAL Mileage Bank before, other than to check award space. Have you had any experience with it?

Going back to your question Drew, if there is J or Y space available, I would book that to complete your itinerary either way. It’s a relatively short leg and should go by pretty quickly.

Well it’s contradictory for sure. On one line it says changes of class of service etc are not allowed after 3 days but below that is the “Not Permitted section” where is clearly states that class of service can’t be changed. Worth a call for verification.

Nonetheless, if he can get J into MLE versus nothing it’s probably worth doing a mixed class and paying for First. Or looking to Qatar as they are now flying the A350 or Etihad FC out of IAD on the 787 as I’m assuming he has SPG points so he’s got lots of options.

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[QUOTE=”MarkS, post: 28141, member: 2121″]Well it’s contradictory for sure. On one line it says changes of class of service etc are not allowed after 3 days but below that is the “Not Permitted section” where is clearly states that class of service can’t be changed. Worth a call for verification.

Nonetheless, if he can get J into MLE versus nothing it’s probably worth doing a mixed class and paying for First. Or looking to Qatar as they are now flying the A350 or Etihad FC out of IAD on the 787 as I’m assuming he has SPG points so he’s got lots of options.

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Thanks – talking to JAL reps is different; most I’ve dealt with don’t speak great English and don’t have a firm grasp on their own rules. I’m told J is available for DXB-MLE, but nothing at all is available in F or J from MLE to DXB. Very surprised this space isn’t there 10.5 months in advance.

I was told by at least one rep that I could add those segments later, but like I said the reps havent been very helpful and I frankly don’t trust what I’m being told.

Did you ask if Y was available for that last segment?

Premium space can be difficult to/from MLE as it’s a popular spot. Like Hawaii it’s hard to find first class. Try Y or add the segments later or even purchase. Or look to another carrier.