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Lucky, question regarding BA Avios account audit. I created a house hold account with my girlfriend about a month ago (we legitimately live together), we made a booking for both of us on one PNR, and later earned the 50k chase bonus which posted yesterday. Today, both of our accounts had balanced zero’ed out with no communication, and about 10 minutes later we could no longer log in. We’ve never over-earned or under-paid, or did throwaway segments (all miles legitimately earned through spend, bonus, or amex transfer, never flights). Do you have any insight into account audits, how long they take, and what recourse I might have? Whether with BA or Chase? Thanks!
@ jay — I’m having the same issue. Betting it’s just a website glitch.