Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
Qatar award bookings still have no baggage on aa.com
I thought that aa.com had resolved all their issues with baggage not showing on award bookings booked on the website when they started showing Qatar and Etihad again. How wrong I was! Just booked a Qatar run from SIN-DOH-BHX, no baggage showing on either the aa.com ticket or the Qatar website. Have just checked with American and lo and behold…..no free baggage allowance, so I’d have to pay $57!
The worse of it? American admit the problem but won’t do a thing about it. I had the same issue on an Etihad ticket and they simply re-issued it with the correct baggage allowance on it, not this time. Flat refusal
Has anyone else still been having problems with this issue?