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Answers (1)

My flight to YYZ on SV has been cancelled and the airline isnt helping

My flight to YYZ on SV has been cancelled and the airline isnt helping

  1. waqar karim


    Long time reader, first time poster here! 🙂

    I had booked a cheap ticket ($610) on SV from Lahore to Toronto RT in September however, due to the ongoing issue, all SV flights to Canada are cancelled. I have been trying to reroute the ticket via their call centre but that doesnt seem to be working either:

    I called 5 days ago and they rebooked me on TK for the same dates, however they didnt issue the TK PNR or ticket number and after waiting 4 days, they cancelled it. One reason for them cancelling it I believe was that they booked the return in J whereas my original ticket was in Y.

    I called again yesterday and they said that I can either get the ticket refunded or rerouted if a flight opens up. I got a cooperative agent who booked me back on the same TK flights but this time all were in Y. He is saying tha I should wait for 2 days in order for it to ticket, however given that my previous flight on TK was also cancelled by them, I am reluctant to believe them. My tickets on SV were in fareclass T whereas on TK there are in fareclass Y. Do you think this time they will approve the ticket due to the fareclass difference?

    Long story short, is there anything I can do in particular to convince them to reroute as I do not want a refund? All revenue tickets are now twice as much ($1200+). Any advice would be greatly appreciated! Thank you!

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