Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Daily Emails?


QR Lounge access transiting Doha from First to Business


Site Feedback

Hot topic, get involved

Transiting LHR on a BA First Class/Club Europe Ticket




How do I deal w extra seat reservation?


Password Change




Lifemiles for families


Banned from American Airlines, falsely accused


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (3)



  1. Anonymous

    Hi Lucky,

    I am wondering is Miles & Smiles a reliable award program…They are failing to assist in log in problems. However they deliver most convenient flights to my standard destination Cairo /Egypt. I am struggling to find affordable prices from Helsinki, Finland to this destination. Timing February 2016. Any help? I love your creativity! <3

  2. Gaurav

    Mervi: It’s one of the major programs and covers two airlines so I would say it is pretty reliable. Have you tried calling the German support number. Sometimes contacting the main office can work wonders.

  3. Gaurav

    Duh, I should have read the question more carefully. I read it as miles and more instead of miles and smiles as you wrote. Turkish does have a legit program although their phone center skills can leave a lot to be desired. Have you considered accumulating miles in another Star Alliance program (see award charts to determine what would work best for you)? You could then use them on Turkish although you might lose access to any availability that Turkish makes available only to their own members.

Sign in to help answer questions.