Questions and Answers

Hi I am a Lifemiles member, and have been for a few years now.
Recently I have been trying to book flights in Business
Class from Brisbane Australia to Bangkok Thailand.
I have entered multiple dates over a 6 month period
From September 2019 to March 2020.
There is not one seat showing in any date on this route.
So I tried Sydney to Bangkok , Melbourne Bangkok,
Perth Bangkok, Bangkok to Dubai, multiple Europe destinations
From Bangkok with the same outcome.
So today I called Thai Airways in Australia they had reward
Tickets available for the first date I asked for in Business.
They suggested I contact Lifemiles. I spoke to a guy Called Carlos.
He was very helpful and also checked many dates.
He thought that it was strange not 1 seat in Business anywhere.
He said there could be a glitch in the Website.
Because if I used Amex Points today I could purchase.
We just arrived back from Dubai and Bangkok yesterday.
On all 4 flights there were empty seats in Business, but when
I pre checked before our flight there was nothing available
Only economy.
Can you please help as I also need to buy more points
But it’s no good for economy only thank you

Welcome [USER=5516]@james foley[/USER] – yes, we’ve had several threads here on the forum about LifeMiles not showing Thai availability. To my knowledge we don’t have any info about why or when it will be fixed.