Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
Issue with Award Ticket on United partner
I transferred 60k UR points to United to book 2 saver award ticket from IAD to Warsaw. The reservation went through initially but I just received the following email from United:
Thank you for booking your travel on [URL=’http://www.united.com/’]www.united.com[/URL].
We are unable to ticket the above-referenced reservation. Some airlines require 24 hours to confirm a seat on their flight. In this case, we were unable to confirm your flight(s) on
Lot Polish Airlines. If you are in the US, please call us at 800-UNITED1 (800-864-8331) so we can assist you in making alternate arrangements. If you are outside of the US, our international phone numbers can be found at the following link: [URL]http://www.united.com/web/en-US/content/Contact/reservations/default.aspx[/URL] .
Does anyone have any experience with this. What is the best way to handle it when I’m on the phone with a United agent. I want those seats, though I could move to another day if I had to. The problem is that there were not many saver level awards on other days.
Thanks in advance.
I had this issue with a ticket on Juneyao airways booked through United. Call and ask them to try ticketing again, or ask for the reason that the reservation wasn’t ticketed