Questions and Answers

Lucky you had written recently about the IHG Priceless Surprise Promotion and how you had wished you had participated. I am sure many of your readers participated. But I wanted bloggers/readers know that while it has been a wonderful promotion by IHG. The execution of the program by HelloWorld the program administrator has been pretty bad. They have been processing entries as last in first out. Many people who sent entries in December still haven’t got entries. Now people who are emailing asking for status of their missing entries are either getting 1) no response 2) or HelloWorld claiming they never got the letters. So many people are upset as they are probably SOL because is is past the deadline, AND HelloWorld has processed other entries they sent at the same time.

[USER=1499]@Rhoman[/USER] — Hmmm, interesting. I’ll let [USER=13]@Travis[/USER] know — he’s the resident expert on this promo, and has been collecting data.

Probably not much that can be done other than to sit tight though.

[USER=7]@Tiffany[/USER] Okay thanks! As mentioned not much we can do at this point besides sit tight. But still some what frustrating as this was a promotion that got people excited. Some people have gotten points, some have favorable replies, others have gotten no replies, while others have gotten unfavorable replies. So it is frustrating as there appears to be no consistency. But wanted others to be aware in case they were in the ether waiting.

I mailed about 70 entries in mid December and started receiving emails mid January. I mailed the last of the entries early February and as of Feb 15th, points from all 94 entries have posted. Of All 94, only 5 of them were not 500 points.

Honestly, I’m surprised I received all 94 entries. I hand wrote all the index cards and addresses and my handwriting is HORRIBLE. I fully expected some entries to be invalid because it’d be illegible or would get lost in the mail by USPS.