Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

QR Lite Fare – Lounge Access

Can you help?
0

Trans Atlantic

Can you help?
0

Arkia in Beirut?!

Can you help?
0

Ticket Expiration Policy

Can you help?
0

Air France

Can you help?
0

Global Entry Application Question

Can you help?
0

Emirates miles

Can you help?
0

Canceled flight recompensation

1

EK DXB – JED

Can you help?
0

BA status

1

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (7)

If you have ever had Delta Gold, no bonus for Delta Platinum

If you have ever had Delta Gold, no bonus for Delta Platinum

  1. Pam New Member

    Hi,

    I just talk to an Amex rep this morning. She told me that if you have ever had a personal Gold Delta card, you will not get any bonus from the personal Platinum Delta card since they are in the same family. Have anyone had a similar experience? Should I try talking to another rep?

    Thank you.

  2. Gaurav Community Ambassador

    That is not correct. Each of those is a separate product and you should get the bonus for each individually. Make sure you don’t upgrade the card but submit a new application.

  3. Anonymous Guest

    Hi [USER=1984]@Pam[/USER], and welcome!

    The phone rep was (unsurprisingly) not correct. I recommend applying online, using an Incognito browser, so you can make sure the offer details and everything are correct.

  4. Pam New Member

    Thank you very much Gaurav and Tiffany. I am so happy to hear that since I need a bit more Delta miles for a trip back home. I will apply for the Delta Platinum then.

    The same rep also told me that Delta Gold card can’t be product changed to any card but Delta Platinum. Is this also incorrect? I am trying to downgrade it to a card with no annual fee.

  5. Gaurav Community Ambassador

    I’m not a 100% on the downgrade but pretty sure that information is also incorrect. I would call back and ask to be transferred to the cancellation/retention department.

  6. Pam New Member

    [QUOTE=”Gaurav, post: 17685, member: 79″]I’m not a 100% on the downgrade but pretty sure that information is also incorrect. I would call back and ask to be transferred to the cancellation/retention department.[/QUOTE]

    Thank you Gaurav. I have never known that there is such a department! I will call Amex again.

  7. Anonymous Guest

    [USER=1984]@Pam[/USER] — Keep in mind if you are downgrading/upgrading/etc. you won’t earn the bonus miles for the new card.

    My advice is to apply for the new card, and then once you’re approved, call back to change up the other card.

Sign in to help answer questions.