Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Daily Emails?


QR Lounge access transiting Doha from First to Business


Site Feedback

Hot topic, get involved

Transiting LHR on a BA First Class/Club Europe Ticket




How do I deal w extra seat reservation?


Password Change




Lifemiles for families


Banned from American Airlines, falsely accused


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Iberia Expiring Miles If You Mix New Miles With Old Miles

Iberia Expiring Miles If You Mix New Miles With Old Miles

  1. Anonymous

    Hey Lucky,

    I have an Iberia Plus account. I had 400 miles sitting in this account for 3 years. 3 Years is the date Avios expire with Iberia.

    4 months ago I transferred 31,000 Chase Rewards Points into my British Air Account.

    Then, I transferred 11,500 Avios from my BA account to my Iberia account about 3 weeks ago.

    I logged in two days ago and noticed I had 0 miles.

    Because my 400 previously existing Avios were 3 years old, and I had mixed 11,500 new Avios in with the old Avios, they canceled all 11,900 points.

    I called Iberia twice, spoke with 2 different supervisors who said this was correct (and I pushed hard, I did not give up easily). Then I sent an email to Iberia Plus. They responded this was their policy. They informed me transferring Avios does not extend the 3 year expiration date. I told them, ok, that’s fine, but only 400 Avios were 3 years old. The other 11,500 were 4 months old. They said it didn’t matter.

    I sent another email with screenshots, and I’m waiting to hear back, but this is pretty f’d. Have you heard of this before?


    Jon Lombardini

  2. Gaurav

    That’s certainly interesting and a unique application of expiration rules. [USER=4]@Lucky[/USER] and [USER=7]@Tiffany[/USER], is this your understanding too?

Sign in to help answer questions.