Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Global Entry Conditional Approval

Can you help?

Chase BA 10% Discount – Credit to AAdvantage?


Daily Emails?


QR Lounge access transiting Doha from First to Business


Site Feedback

Hot topic, get involved

Transiting LHR on a BA First Class/Club Europe Ticket




How do I deal w extra seat reservation?


Password Change




Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Hyatt Award Cancellation – Are Points Returned?

Hyatt Award Cancellation – Are Points Returned?

  1. Salathiel

    I’m close to making a multi-room points-reservation for my family at the Hyatt Regency Grand Reserve Puerto Rico. It would be later in the year, but if COVID-19 has not improved for transportation or in Puerto Rico and we need to cancel, will our points be returned?
    I ask because the Hyatt site seems to indicate that it’s up to the property involved. I hope that’s not the case! What is the general Hyatt policy? Or what is the practice at the Hyatt Regency Grand Reserve Puerto Rico?
    Thank you!

  2. Clem

    For what it’s worth I’ve always, always had my points returned as soon as I cancelled with Hyatt (and I cancelled many times). I am unaware of property specific policies though, but I find that surprising. You can simply give them a call or ping Hyatt on Twitter to confirm – they are super responsive.

Sign in to help answer questions.