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GA First to AMS (and Europe) discontinued for good?
We were booked on GA88 from Jakarta to Amsterdam in First in January 2018.
Yesterday we discovered by accident that we have been rebooked to Business. Nobody has contacted us so far. Has GA first to AMS been axed for good? And does this mean that GA first is no longer available to Europe or will LHR be back? I could not find any information online.
Any insight would be appreciated! It would be good to know what is going on here before we get in touch with GA, I think.
Looking at paid reservations, there is only service via LHR on Tuesdays and Saturdays. Did you book a paid ticket or with miles? Might be worthwhile to reach out proactively to GA to see what your options are.
They are paid tickets. And LHR does seem to have a first indeed. Thank you for pointing this out to me! I had checked LHR before but must have picked dates that do not have first. This is kind of a surprise as GA first to/from LHR had been discontinued earlier this year, if I remember correctly. So we will now try and get the bookings changed to LHR. I will let you know if it works out.
We have now called GA and they have rebooked us on a flight to LHR that still has first. Overall I was very impressed by their customer service and I am looking forward to the flight. Thank you Gaurav for your help!