SAN Airport
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Answers (3)
Downgrade from first class to business due operational reason
Downgrade from first class to business due operational reason
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AnonymousHi
I had book a first class ticket with Emirate from SYD-DXB-AMS return.
One week before departure I got an email from Emirate inform me the DXB-AMS due operational issue the aircraft had change from 3 class cabin A380 to 2 class cabin A380, so I had been downgrade from first class to business class.
I had call customer service and ask if I would be entitle a fare difference refund and they said NO I am not entitle fare difference due to I have to travel on the date I book so I had to accept the business class seat arrangement.
Just want to know if is true that there is no fare differece they would refund me?
Thanks
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Anonymous
Mmmm, without looking at the fare rules it’s hard to say, though I’d think they’d do *something* for you. I usually have to call about six times to get a competent rep at Emirates, so would suggest calling again.
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David W
I would suggest if they wan switch you to another date or flight that has First Class and waive fees/fare differences.
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