DECEPTIVE PRACTICE? Delta Skymiles award flights

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Anonymous Guest

July 28, 2018, 3:35 am

Last week I tried to book a Christmas round-trip flight from Eugene, OR (EUG) to Taipei, Taiwan (TPE) using Skymiles. I see Skymiles flights availability every single day from Dec. 2018 to Jan. 2019 but NONE of them are actually bookable online or via the Delta Skymiles desk. Delta told me the problem is with their partner China Airlines who is not actually making the final leg of those flights available. Then why are these flights still listed on Delta.com a week later? Isn’t that kind of deceptive? How can you list so many flights which don’t exist?

I wasted over three hours trying different flights online and talking to Delta & China Airlines. I would hate to see someone else suffer through what I went through.

BTW when I spoke to China Airlines they said they don’t have any black-out dates during that period and they have no idea why Delta couldn’t sell those flights.

Is this a common occurrence? Any light anyone can shed on this would be much appreciated.

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DECEPTIVE PRACTICE? Delta Skymiles award flights