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Answers (1)

Cancellation of 1st flight on a multi-flight ticket

Cancellation of 1st flight on a multi-flight ticket

  1. Anonymous

    Hi,

    I have a single ticket (one reservation number) from EasyJet with 4 flights on it:

    – Basel to Madeira
    – Madeira to Porto
    – Lisbon to Basel
    – Basel to Brussels

    Each flight is a week to 2 weeks after the previous one.

    EasyJet cancelled the first flight (on their rolling cancellation schedule), and after clicking through multiple pages I eventually got to the page to claim a refund.

    My question is, though, am I entitled to a refund of the whole ticket once the first flight is cancelled as the first flight sets me off on a trip which eventually ends in Brussels 6 weeks later and if the first flight is cancelled, I won’t be able to get the subsequent flights?

    And, if so, what part of the regulation relates to that.

    Thx

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