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Answers (5)

Booking Air Travel On Chase Portal – Options?

Booking Air Travel On Chase Portal – Options?

  1. Steve from LA Member

    I am looking to book a roundtrip ticket from LAX to FRA on Condor. I was hoping to go business class (night flight) and premium economy coming back (day flight) to get the extra AS miles. Condor doesn’t fly directly out of LAX so they use AS to get you to one of their direct destinations. When I run the search on Condor’s website they stick me on AS economy going and coming (which is fine with me since it is a short flight). They also give me the choice of selecting Business or premium economy on their flights coming and going. I can get everything for the cheapest price using their websit, but I really would like to use my Chase points if possible.

    I know that Chase’s portal is expedia based, so I ran the search on expedia. It again puts me on AS in economy going and coming. However, it then forces me to chose either business or premium economy on Condor going both ways. No splitting (i.e. business going and premium economy coming back). Of course I can break the journey into two separate tickets, one in business going and one in premium economy coming back, but that adds a few hundred dollars.

    Finally when I try to book on the actual Chase portal, it limits my choices even more. If I want business going then it forces me to take first class on the AS segments and business coming back. The first class on AS adds another $500 to the ticket, that’s above the price of going business both ways on Condor and economy on AS that the regular expedia portal will let me do.

    I know that was a rather long winded set up, but is the Chase portal option a take it or leave it option? I would really like to use Chase points for the trip. Is there anyway to use those points and get my desired ticket (i.e. AS economy, Condor business going and Condor premium economy coming back)? As always, thanks for the enlightenment.

  2. David W Community Ambassador

    Have you tried calling Chase travel? Maybe they can put together the ticket manually?

  3. Steve from LA Member

    [QUOTE=”David W, post: 63960, member: 29″]Have you tried calling Chase travel? Maybe they can put together the ticket manually?[/QUOTE]

    I was hoping making a call might work. Has anybody had any success on the phone with Chase trying to deviate from the new portal?

  4. pstm91 Diamond

    I had to call Chase to get them to book me in separate classes like you are trying to do it. I too was frustrated trying to search for it, but the call was pretty quick and easy. This was about a year ago, though, so before they changed to Expedia I think.

  5. Steve from LA Member

    [QUOTE=”pstm91, post: 63973, member: 1351″]I had to call Chase to get them to book me in separate classes like you are trying to do it. I too was frustrated trying to search for it, but the call was pretty quick and easy. This was about a year ago, though, so before they changed to Expedia I think.[/QUOTE]

    Thanks. Sounds like it is at least worth a try.

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