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BA Flight Upgrade
Just tried to upgrade my BA flight from DFW-LHR from business to first. I did an award search and there was 1 seat available in first. I called BA as it wouldn’t allow me to do it online. The lady said she could see the space, her manager could see the space. Spent 45 minutes on the phone for her to say they were having “issues” and she would call me back within the hour. She did call back within the hour, only to say that they were unsuccessful in being able to do the upgrade saying the space really wasn’t there. Any advise?