Questions and Answers

I recently took a United Flight – very discount – would be 780 miles one way and 980 the other for the following flights
DAY-ORD-SFO
SFO-IAD-DAY

I was trying to choose the best way to gain miles, and found that their partners would give 50% of miles flown. Since I will be buying some Lifemiles I thought it would be a good way to get miles, but the DAY-ORD and IAD-DAY flights received zero miles. When I asked Avianca, I received the following cryptic response:
[I][SIZE=3]We would like to inform you that we have verified the information in our system and confirmed that for the flight from Dayton to Chicago, we are not able to request mileage credit since the flight does not apply to get credit, we invite you to validate more information about the applicable flights for accrual through the following link: [URL=’https://www.lifemiles.com/eng/abo/sta/staunitedairlines.aspx’]United Airlines[/URL].
Take into consideration the following conditions:[/SIZE][/I]
[LIST]
[*][I][SIZE=3]United Airlines reserves the right to change and/or exclude the routes, fares and/or flight that are available for accumulation of miles at any time and without prior notice.[/SIZE][/I]
[*][I][SIZE=3]United Airlines has the final authority to validate the accumulation of miles and reserves the right to deny or revoke the accumulation of the same at the moment in which it is determined that the accumulation is not valid.[/SIZE][/I]
[/LIST]
[I][SIZE=3]If you have any further inquiry, do not hesitate to contact us back.
Best regards,
[/SIZE][/I]
[SIZE=4]From this response, should I take it that you do not normally receive miles from partner airlines (Flight operated by MESA AIRLINES doing business as UNITED EXPRESS)? or is there an error somewhere?[/SIZE]

Hi [USER=3007]@s002axb[/USER], do you know the fare code from your flight?

Not all fare classes earn miles

[URL]https://www.lifemiles.com/eng/abo/sta/staunitedairlines.aspx[/URL]

Perfect question.
DAY-ORD [B]Class[/B] [B]L[/B] Flight operated by MESA AIRLINES doing business as UNITED EXPRESS – received 0 lifemiles (and email above after inquiring)
ORD-SFO [B]Class L[/B] Flight Operated by United – received 923 Lifemiles
SFO-IAD [B]Class T[/B] Flight operated by United – received 1210 Lifemiles
IAD-DAY [B]Class T[/B] Flight operated by MESA AIRLINES doing business as UNITED EXPRESS – received 184 lifemiles

My original thought had been that perhaps I was not going to get Lifemiles for the Mesa flights, but since I got one and not the other, I guess I should just chalk it up to bad luck – it is only 120 miles lost I expect. I would have only received 1,760 on United, so I think I came out ahead as long as i use the Lifemiles before they expire.

Hmmm that is odd! It wouldn’t hurt to keep emailing (or submit a missing mileage request). But agreed, it might not be worth the hassle for 120 miles.