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at 2100 mi, 4.5 hours–it’s not “being ridiculous”

at 2100 mi, 4.5 hours–it’s not “being ridiculous”

  1. Anonymous

    How about an update to your Mar 25, 2020 “[B][SIZE=6]Delta Air Lines Cuts Most Inflight Service (And Stop Being Ridiculous, People)”[/SIZE][/B]

    I have >5M miles on DL, but flew AA the last two Sundays (May 31 & Jun 7), each time for a 4.5 hour 2100 mile domestic flight. I was in First both times. May 31, outbound from CLT, AA offered a bag with one 4” sq bag of chips and an individual Purell wipe to everyone boarding; no water. That flight, drinks were offered in First about 90 min +/- into flight. On the return flight out of PHX, all passengers got a bottle of water along with the same miniature bag of chips with two wipes (upgrade, I guess.) After take-off, no offer of anything. I’m not a novice flier, and I’m personally at risk for COVID-19, so I get it. On your March post, you say to stop “being ridiculous,” but I also got to watch the flight attendants a) stand talking to each other, UNmasked, for long conversations three feet in front of the first row or 2) close themselves off behind a curtain for the entire flight, occasionally coming out holding newspapers they were reading. Outbound, the masked attendant at least checked to see if we needed anything a couple times during the flight. The second flight, I didn’t see the First flight attendant for more than 2 hrs. When I asked for a drink, she at first aid they didn’t have “supplies,” then checked to find out that, indeed, they did have “supplies”–and suddenly everyone in first got a drink. Her comment? “They’re changing everything so fast.” (Well, maybe in March–but now they’re reducing service??) And, yes, I know AA is laying off both management and staff, and obviously all airlines are losing money. And I know COVID cases are still increasing. But, sorry–at $1000++ for 5 hours/2100 miles stuck in either coach or First, I don’t buy that this the best AA or any airline can do.

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