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Answers (5)

Announced aircraft change – what can be done?

Announced aircraft change – what can be done?

  1. AJTOAO

    Lucky & team,

    Great blog and service that you run, essentially my daily read, so keep up the fantastic work!

    Now to my question – my wife and I booked Qatar Airways MUC-DOH-CPT with the combo of A350 and 787 in business class (all single seats) in January 2017. Now I learned that QR is changing the aircraft from 787 to 77W with the “old” 2-2-2 business class, which is not a truly comparable product. What do you (or other community members) recommend how to proceed, as we have saver tickets with limited flexibility?

  2. Gaurav

    [USER=2255]@AJTOAO[/USER] what mileage currency did you use to book the flights? AA does allow free cancellations based on equipment change but they can’t force you onto a flight where QR does not have saver availability.

  3. David W

    Have you tried calling AA and have them call a QR rep to work something out?

  4. AJTOAO

    Didn’t book with miles, paid in cash directly with QR…

  5. David W

    I’d call QR, explain to them the situation and see what they can do for you.

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