Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Transiting Rome airport


United ticketed flight to HNL, layover, Hawaiian flight LIH, 1st class benefits?


LAX to ATH on Delta, “Upgrade Certificate not available for this flight”???


Just 1 Non-Stop a Day JFK/DFW?


What would you do?




Experiences from South Pacific in January


First QR flight into KSA airspace in more than 3 years!!


Transfer on 2 separate tickets


Combining tickets


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (4)

ITA Matrix : cannot find same cheapest fare (V) as official airline website ?

ITA Matrix : cannot find same cheapest fare (V) as official airline website ?

  1. Anonymous

    I tried to use ITA Matrix to find a round trip between HKG and HND, with example dates of 12-17 August 2016, direct flight with Cathay, preferable CX548/549.
    Cheapest fare given by ITA Matrix is ~11253 HKD
    Same itinerary on CX website costs ~6423 HKD
    Any reason ?
    It’s my first time using ITA Matrix, so I expected to find at least the same itineraries and prices as on the official airline website, with more powerful tools.

  2. Gaurav

    AsianAdventure were you using the same sales city and currency settings for both searches?

  3. Gaurav

    Interesting. I only have a passing knowledge of ITA matrix but the only difference I can spot between the two is that ITA is showing “B” fare class prices while the CX site is showing V. I wonder if CX does not release lower priced inventory to agent channels. Maybe someone else knows? [USER=7]@Tiffany[/USER]?

  4. No Name


    Well know fact that CX don’t always release the cheapest tickets to agent channels, remember Luckys return from the Maldives last year? Only on CX website.

Sign in to help answer questions.