Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Why can’t I book directly with JAL (and oneworld) from Mainland China?


Qatar Airways


Emirates business round trip or first class one way?


US-LHR-US – transit question


Traveling to Italy from the us


Traveling to Turkey and SSSS




Switzerland-France land border control

Can you help?

Transiting Rome airport


United ticketed flight to HNL, layover, Hawaiian flight LIH, 1st class benefits?


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (1)

Business Saver to Business Flex upgrade

Business Saver to Business Flex upgrade

  1. Nick Art

    Well, I have a problem.

    I booked a trip to Edinborough from Zurich on Swiss for travel in July. I booked my ticket as Business flex and the ticket of my two companions as Business Saver (the only two Business options) The price difference per person was 60 bucks when I booked and the same price is still available now. Both flights are in booking class P, respectively P-Flex and P-Saver.

    No I have no idea why I booked them in Saver, I mean after allI I booked myself in flex and 60 bucks more per person for flex is a good deal. I made a mistake while selecting there.

    The price for one ticket was about 700-800 bucks. (As mentioned you can still book the tickets for the same price).

    Now I need to change the day of departure. With my flex ticket that is no problem at all but with the saver ticket this is a huge issue. They tell me it’s not possible and that my only option is to cancel (with a refund of 60 bucks for two tickets that cost over 1500!) and book a new ticket for another 1500. They also tell me that “upgrading” the ticket from saver to flex (after all the prices are still the same and I’d gladly even pay double the difference) is not possible.
    (Although a friend of mine did exactly that once and I have not reached him
    yet to tell me how)

    Does anybody have a suggestion or an idea what I could do in this situation? Or how to get them to let me upgrade my ticket?

    Help would really be appreciated.

Sign in to help answer questions.