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Citi Premier 3x travel points
On a recent trip to South America l booked some in-country local tours with a local agency and used my Citi Premier card. When my statement came through, this charge was only credited with 1x points even though the merchant code showed Travel Agency. I called and the agent told me that some travel agencies weren’t crediting properly and she opened a case to get me the extra points. I only noticed the error as the charge was rather large and the error stood out. How closely do you check that you’re getting the proper credit for each charge?
Not as closely as I should. Chase is good in displaying points awarded per charge. AmEx and Citi don’t and it’s harder to figure out if you’ve been credited correctly. Sometimes vendors also don’t use the correct codes which makes things harder.