Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Ask a question

Business Card for Rental Properties

by Kmille07 New Member

February 23, 2024

Best credit card for Priority Pass

by ConcordeOrphan New Member

February 3, 2024

Best Card for Wedding Expenses

by parekh1291 New Member

January 12, 2024

Can you help?

Chase Freedom Unlimited is a mess

by david robert New Member

October 19, 2023

Can you help?

Cancel Citi Prestige cc but still have future booking

by Bartholomew Kuma New Member

October 11, 2023

Can you help?

Amex Platinum SUB

by jennyomana New Member

October 8, 2023

Can you help?

JFK Virgin Clubhouse / Venture X

by qkraken New Member

September 27, 2023

Can you help?

Delayed Chase Ultimate Rewards Transfers to United

by EthaninSF Gold

August 18, 2023

Can you help?

Getting a second ink cash

by Babaghanoush85 Member

August 14, 2023

Bilt Card Changes

by smith_wt New Member

July 18, 2023

Can you help?

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

cancellation due to virus and getting refund or dispute

by Ben Schlappig Guest May 19, 2020, 10:18 am

cancellation due to virus and getting refund or dispute

Anonymous Guest
May 19, 2020, 10:18 am

Dear Ben, I have a group of 19 persons flying on Swiss air Boston to Zurich on August 19 and
due to the Corona Virus situation are very reluctant to travel. Some of the hotels we were using
are closed until 2021. Most of the group are elderly over 70 and would like to cancel and get
a refund. Swiss has said the Boston flight has been cancelled through end of June, however
further cancellations have not been made for August. The tickets were done through a consolidator
that has not answered calls or e mails. Should I put this in dispute with my credit card now or
wait until June? Thanks so much for your help. Joan
MidSouthSkier Community Ambassador
May 19, 2020, 4:55 pm

Hi Joan, I would certainly wait another month. In the meantime I would try looking up your consolidator on elliott.org to see if you can find contact people there. Be sure to keep your email brief and polite for best results.