Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
Amex Platinum Uber Credit Receipts
Wondering if anybody’s come up with a solution to this problem. I use Uber only for work purposes, almost never personal. So the monthly credit from Amex Platinum is useful to me only insofar as my employer reimburses trips using it. (My employer is fine with that – there’s no deception.)
Problem is that Uber receipts for trips that partially use the Amex credits always show “Total: $15.00” at the top, regardless of the actual trip total. That presents a mess every time I submit for reimbursement. Uber’s response by support is “we’re sorry but we can’t fix it.” Any other solutions?
Are you doing this from the Uber website or the app?
I just went to look at one of my receipts from a trip where I used my monthly credit. It was my first ride of the month, so I had the full $15 to use. My trip was $11.74 and it doesn’t mention the 15 anywhere.
I’m looking at the pdf of my receipt that you can download from the website, if that helps…
Thanks – this is the other way around: an Uber ride costing more than $15, not less. It does seem to happen every time, and it happens regardless of whether I get the receipt via the app or via the website.