Urgent Help AA Rewards on JAL

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by vince New Member January 19, 2016, 6:21 pm

Urgent Help AA Rewards on JAL

vince New Member
January 19, 2016, 6:21 pm

Hello All,

I used aa redeemed 2 business tickets on JAL departure this upcoming weekend, and I see some first class opening, and phoned AA agent to upgrade, while one AA agent mistaken canceled my original JAL flights. And, now no there is no availability, the most strange part is the tickets she just released not even showing up. So, they can’t reissue the ticket on JAL, and after more than a hour long waiting they told me they would pass the information to JAL see if they would able to reinstate the tickets, and asked me to wait for 48hrs. In the quote”Dont worry too much. You are all set to go…”

I am really frustrating now, what shall I do?
Any one had similar situation before? Shall I keep trying phone other agents?

Lucky? Tiffany? Please help!
MidSouthSkier Community Ambassador
January 19, 2016, 6:23 pm

[USER=4]@Lucky[/USER] [USER=7]@Tiffany[/USER]
vince New Member
January 19, 2016, 6:32 pm

[QUOTE=”MidSouth Skier, post: 12082, member: 184″][USER=4]@Lucky[/USER] [USER=7]@Tiffany[/USER][/QUOTE]
Thank you!
Gaurav Community Ambassador
January 19, 2016, 6:49 pm

Not the same situation but the general advice here is relevant: [URL]http://asklucky.onemileatatime.com/threads/help-qf-denied-aas-request-for-award-seats.5134/[/URL]

I would wait until tomorrow and call back and request a status update to see what is going on.
vince New Member
January 19, 2016, 10:36 pm

[QUOTE=”Gaurav, post: 12086, member: 79″]Not the same situation but the general advice here is relevant: [URL]http://asklucky.onemileatatime.com/threads/help-qf-denied-aas-request-for-award-seats.5134/[/URL]

I would wait until tomorrow and call back and request a status update to see what is going on.[/QUOTE]
Thank you. Just read. Really inspired.

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Urgent Help AA Rewards on JAL