Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Alaska Airline Miles – British Airways First Class

2

ANA Mileage Club – Can’t book a ticket for my partner?

1

Mixed class itineraries no longer available on JAL using Alaska Miles

2

LH First award space on partner airlines missing

1

ORD to Italy in style!!

7

recommendation to use amex points

2

Asiana Redemption 2022 x KAL Acquisition

2

IC bora bora 4 night up for grab

1

Newbie searching flights to Thailand with Miles

2

Virgin Atlantic

1

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Refund for tickets purchased

Refund for tickets purchased

  1. kcpa

    This past winter we booked 8 tickets on Delta to Tel Aviv for August.

    I purchased the tickets with the two Barclay cards my husband and I had, and then redeemed close to 500,000 points (including the 5% extra they give you for redeeming the points)

    How would you recommend we get properly refunded for the tickets without taking a significant loss.

    Should we get a Delta credit or should we try to get a refund from Delta. (I heard they are not issuing refunds, is that true?)
    If we do get a refund, can Delta send us the money, or does it go back to our Barclay card?
    If it goes back to our card, now that our cards are downgraded, what would be the best way to recoup the losses and potentially use them again (we got a $250 travel credit on one card as part of the 5% bonus when redeeming points).

    We did book through an agent who said that his consolidator will issue us a refund to the original payment method less $25 a ticket per person.

    I am looking forward to hearing your thoughts on how we can resolve this.

  2. rickyw

    If the flight was cancelled, you should be able to get a refund. If the flight is operating and you just can’t/don’t want to travel due to covid, you are probably stuck with a credit. I’m not entirely sure what Delta flights are operating, but I remember United is still operating their flights to Israel.

    You booked everything through an agent though? I think $25/person is more than fair to be able to walk away from your trip and have everything refunded. How did the agent say the refund would be processed?

    I’m not very well versed in what happens when a refund is issued to a card that is closed/downgraded though. Maybe someone else can chime in there?

Sign in to help answer questions.